SEARCH OPEN JOBS
OUTBOUND CUSTOMER SERVICE REP
KING OF PRUSSIA, PA 19406
The Outbound CSR must be well organized and have the ability to perform multiple tasks including but not limited to: monitoring assigned caseload and answering and/or researching questions about cases.
- Provide excellent customer service skills to internal and external customers via phone, fax, and email.
- Work within strict timelines in accordance with the continued authorization process.
- Work closely with other Advocate Teams.
- Prior experience in health related field, knowledge or medical terminology and ICD-9/CPT coding is a plus.
- 2-3 years customer service experience.
- Detail oriented.
- Excellent communication skills.
- Knowledge of Microsoft Word and Excel.
- Computer skills in Windows environment.
Send resume to Katie at Kwise@monarchstaffing.com