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Monarch Staffing
http://www.monarchstaffing.com
http://www.monarchstaffing.com
USD
15.50
HOUR
OUTBOUND CUSTOMER SERVICE REP
KING OF PRUSSIA, PA 19406
Posted: 11/25/2019
2019-11-25
2020-02-24
Employment Type:
Temp/Hire
Industry: CUSTOMER SERVICE
Job Number: 13629
Pay Rate: $15.50
Job Description
Temp to Hire $15.50/hr Outbound Customer Service Rep.
The Outbound CSR must be well organized and have the ability to perform multiple tasks including but not limited to: monitoring assigned caseload and answering and/or researching questions about cases.
- Provide excellent customer service skills to internal and external customers via phone, fax, and email.
- Work within strict timelines in accordance with the continued authorization process.
- Work closely with other Advocate Teams.
The Outbound CSR must be well organized and have the ability to perform multiple tasks including but not limited to: monitoring assigned caseload and answering and/or researching questions about cases.
- Provide excellent customer service skills to internal and external customers via phone, fax, and email.
- Work within strict timelines in accordance with the continued authorization process.
- Work closely with other Advocate Teams.
Job Requirements
- A high school diploma or equivalent is required.
- Prior experience in health related field, knowledge or medical terminology and ICD-9/CPT coding is a plus.
- 2-3 years customer service experience.
- Detail oriented.
- Excellent communication skills.
- Knowledge of Microsoft Word and Excel.
- Computer skills in Windows environment.
Send resume to Katie at Kwise@monarchstaffing.com
- Prior experience in health related field, knowledge or medical terminology and ICD-9/CPT coding is a plus.
- 2-3 years customer service experience.
- Detail oriented.
- Excellent communication skills.
- Knowledge of Microsoft Word and Excel.
- Computer skills in Windows environment.
Send resume to Katie at Kwise@monarchstaffing.com
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