CUSTOMER SERVICE

BROOMALL, PA 19008 | Temp/Hire

Post Date: 04/04/2018 Job ID: 13192 Industry: CUSTOMER SERVICE Pay Rate: 12.00
FT CUSTOMER SERVICE REP, Temp-to-Hire $11-$12, Perm Salary $13/hr- 12pm-8pm

The Customer Service Representative will:

- Review consumer credit reports and provide information regarding the report in conjunction with counseling sessions and services, as applicable.
- Ability to multi-task - Manage multifaceted and administrative functions in conjunction with proving counseling sessions as applicable and in such areas as phone appointments, outbound call initiatives, pilot program projects and assignments and third party co-op initiatives.
- Phone Queue management in accordance with the department standards and as provided by supervisor feedback and instructions.
- Heavy phone activity by queue and phone system in both outbound and inbound call and consumer handling.
- Contact financial agencies (i.E. IRS) for updated Tax information on particular clients.
- Analyze clients credit history for any type of discrepancies.
- Must be upbeat and willing to learn
- 1/2 years Office/Customer Service experience
- Excellent phone presence and etiquette is required

If qualified and interested please send resume to Katie at kwise@monarchstaffing.com
*But perhaps if this position is not a good fit for you feel free to share this link! Thanks!
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