CUSTOMER SERVICE ADVOCATE - ENTRY LEVEL

KING OF PRUSSIA, PA 19406

Posted: 10/15/2019 Employment Type: Temp/Hire Industry: CUSTOMER SERVICE Job Number: 13104 Pay Rate: $15.50
$15.50/Hr Temp to Perm Receive benefits after 90 days!

10+ Customer Service Advocates needed to support the Network Providers, Referring Adjusters, and Case Managers, in a growing Health Care Company. This position has very heavy phone work, great for a problem-solving multitasker who thrives in a fast paced environment. Must have excellent verbal communication skills.

As a Customer Service Advocate you will:
- Provide excellent customer service skills to internal and external customers
- Manage multiple claims and monitor case status
- Work closely with the Clinical Advocate
- Compliance with HIPAA and URAC guidelines
Requirements for the Customer Service Advocate:
- HS Diploma or GED
- Detail oriented with excellent communication skills
- Proficient in Microsoft Office
- Computer skills in Windows environment

Please send resume to Katie: kwise@monarchstaffing.com
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