CUSTOMER CARE REP

FOLCROFT, PA 19032

Posted: 10/14/2019 Employment Type: Temp/Hire Industry: ADMINISTRATION Job Number: 14955 Pay Rate: $15.00
$15/hr, FT, Temp to Hire, Customer Care Representative. Our Folcroft client is in need of a Customer Care Rep.

The Customer Care Rep will:
Answer incoming telephone calls and handle customer inquiries and requests in accordance with customer service standards.
Initiate outgoing telephone calls to customers to resolve issues/requests.
Investigate discrepancies related to invoices.
Take customer pick-ups over the telephone while inputting the information into the pick-up system to print and deliver to the appropriate department.
Provide first line administrative support for the Sales staff.
Troubleshoot customer issues as they arise.
Customer Care Rep requirements:
Bachelor s Degree or One to two years computer related experience and/or training; or equivalent combination of education and experience.
Excellent Customer Service skills
Attention to detail

If qualified and interested please send resume to Nick at NPacitti@monarchstaffing.com

If this position is not a good fit for you feel free to share this link!

All candidates who receive and accept an offer of employment are subject to pre-screening requirements. EEO
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