CSR - PATIENT CHAMPION
KING OF PRUSSIA, PA 19406
The Customer Service Representative, Patient Champion is responsible for retaining client loyalty and referrals by consistently delivering clear, efficient and valuable support to all callers.
As a CSR, Patient Champion you will:
-Make outbound calls to schedule patients in a timely manner to ensure that internal and external metrics are met.
-Provide best in class customer service to all callers.
-Work on cases that require investigation for missing information that is necessary to schedule patients for their initial evaluations.
-Bachelor s degree strongly preferred; High school diploma / GED required.
-Solid MS Word, Excel and Outlook experience.
-Strong data entry skills.
-Keyboarding 45 50 wpm no errors.
-Detail oriented and solid organizational skills
-Ability to think critically; work independently and as a team member.
-Is someone who strives to be empathetic and passionate in their work with patients.
Please send resume to Carol@monarchstaffing or call 610-981-4818.
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