BENEFITS ASSISTANT CUSTOMER SERVICE

PLYMOUTH MEETING, PA 19462

Posted: 10/15/2019 Employment Type: Direct-Hire Industry: CUSTOMER SERVICE Job Number: 14958 Pay Rate: $20.00
NOW HIRING 25+ FULL-TIME, DIRECT HIRE, BENEFITS ASSISTANTS:$17-$22/hr: PLYMOUTH MEETING
We have an amazing ground floor opportunity for you to get exposure with one of the fastest growing companies in the area, voted "Best Places to Work"!
**Possibility to work from home, one day a week, after three months**

Full time (training: 8:30am-5pm for 30 days)
- 4 days a week from 10AM-6:30PM
- 1 late day per week: 11:45-8:15PM

A typical day...
- Answering inbound calls from clients in helping them with their health care needs (averaging 35 calls daily)
- Provide guidance to customers regarding coverage, provider network & claims
- Researching and utilizing problem-solving skills to resolve issues
- Articulating referrals to self-service portals & helping clients help themselves
QUALIFICATIONS:
- 1+ years of health insurance, medical insurance, claims, benefits and or customer service experience preferred
- Open to hiring entry level without experience, college grads & others encouraged to apply
- Must have excellent computer savvy skills and be able to toggle between multi systems
- Excellent customer service skills and adaptability
- Strong attention to detail and ability handle multiple tasks
- High school diploma or GED preferred
- Must be open and receptive to constructive feedback! Bilingual abilities in Spanish is a plus!
If interested, please send updated resume to jfransen@monarchstaffing.com or call 610.629.0088

**If this opportunity is not for you, please share with your networks or someone who might be interested**
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